5.6 million incidents of shop theft in the UK with only 42% of retail crime reported to police.
Source: ACS Crime Report 2024
Report and record
The new RACK Reporting app is now available for download on both Apple and Android devices!
With the RACK Reporting app, you can take full advantage of these exciting features, and the best part is, it’s completely free!
- Any retailer can create a RACK Reporting account.
- Record all types of crimes, including theft, burglary, abusive behavior, and criminal damage.
- Access our Tools and Resources section directly within the app.
- View your incident dashboard right on your phone.
- Export incident reports as PDFs for easy printing or emailing.
- Upload supporting photos as evidence.
RACK Community brings retailers together, to tackle retail crime, share intelligence (in real time), and best practice.
Our members also have access to our community portal, where they can access and download useful templates, learn how to write statements, and create evidence packs.
The best thing about our community? Our team will triage all of your reports, and where it meets the threshold, your incident will automatically be reported to the police on your behalf*
All of this from just 33p a day (almost the same price as a Freddo!)
We launch RACK
After months creating RACK Reporting, version 1.0 is launched which is FREE for all retailers.
Community Go Live!
We had to bring the launch of Community forward due to demand, and we have adapted this over the last few months to make it a valuable tool for retailers
Award Winner
We were super delighted to win the Innovation in Physical Risk Management award at Retail Risk in Leicester (Oct 2024)
Multi-site Retailers
When we saw demand from multi-site retailers, we launched v2, which allows retailers with multiple sites manage their business incidents in a single dashboard.
Our key 4 milestones in the last 12 months
And we are live!
After months in the making, Retail Action Crime Kit Ltd's new reporting app RACK Reporting is made available, on Android initially, quickly followed by Apple.
Award Winner!
We were honoured to be shortlisted for the Innovation in Physical Risk Management category at the Retail Risk awards.. Oh and we only went and won it too!
Community Goes Live
We had to bring forward launching RACK Community due to demand, and we are so pleased we did! Our community members can access useful templates, tools, and resources.
Feb 2025
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